Shipping policy

At Homelyza, we are committed to providing an exceptional shopping experience for our customers, including clear and straightforward shipping policies. We offer free delivery on all orders within Australia.

Delivery Areas

This shipping policy applies to orders delivered within Australia.

Delivery Times

Below are the estimated timeframes for all parcels:

Order cut-off time: 11:59 pm (AEST). Orders placed after this time will be processed on the next business day, which may add an extra day to the estimated delivery time.

Order processing time: 1 to 2 business days (Monday to Friday). Once your order has been processed, it will be dispatched with one of our trusted carriers.

Transit time: 4 to 6 business days (Monday to Friday).

Estimated delivery time: 5 to 8 business days (Monday to Friday).

Carrier Services

We work with the following reliable carriers for deliveries within Australia, namely Australia Post, to ensure that your parcel arrives safely.

Shipping Costs

Free delivery: All orders within Australia qualify for free shipping, with no minimum spend.

Delivery Issues

If you experience a problem with your delivery, such as a delay or a lost parcel, please contact our customer service team immediately. We are here to help and to make sure your order arrives safely and on time.

Tracking Your Order

Once your order has been dispatched, you will receive a notification email containing a tracking number. You can follow your parcel's progress on our order tracking page.